Question 1

How does self storage work?

Accepted Answer

Self storage allows you to create more space in your home or business. Storage units come in sizes ranging from 5×5 up to 10×30. Once you find the unit that fits your items, you can call your preferred Stor All facility or rent your unit online.

Question 2

Do I need to insure my items in storage?

Accepted Answer

We require all tenants to hold an insurance policy for any items they have in storage. Some homeowner policies will insure items to have in storage, but in many cases, you’ll have to shop around for a separate policy to insure your items in storage. Luckily, Stor All provides

Question 3

How long is the lease for a self storage unit?

Accepted Answer

You never have to worry about being locked into a long-term contract with month-to-month leases. You’re welcome to rent your unit for one month or several!

Question 4

How do I pay for my storage unit?

Accepted Answer

Payments can be processed by mail, in person, or through our website.

Question 5

What forms of payment do you accept?

Accepted Answer

We accept Visa, MasterCard, American Express, Discover, cash, checks, and money orders. Please ask about our credit card auto-pay program! We don’t accept checks after 30 days.

Question 6

What is StorAll's "No Late Fee Guarentee"

Accepted Answer

At Stor All, we strive to work with our customers to make their storage experience as convenient as possible. In an effort to ensure you don’t incur unnecessary fees, Stor All encourages all of our customers to sign up for auto-billing in-store or online.

Question 7

Can I access my storage unit after hours?

Accepted Answer

So long as your account is in good standing, most of our facilities allow you to access your unit FROM 6:00 AM TO 9:00 PM, 7 days a week. To find the exact access hours, please call your local Stor All facility.

Question 8

What are your office hours?

Accepted Answer

If you need to make a payment or speak with a friendly member of our team, you’re welcome to stop by our office. Most of our facility offices are open Monday-Friday, 9:00 a.m. to 6:00 p.m. on Saturdays, 9 am – 5 pm and 1:00 p.m. to 5:00 p.m. on Sundays. Be sure to check your local Stor All for exact facility hours.

Question 9

How much notice is required before I move out?

Accepted Answer

We do not require a notice for moving out. On the day you move out, please remove your lock from your storage unit, make sure your storage unit is broom clean, and stop by the office to let the facility manager know you’ve moved out of your unit. Full details on the vacating policy will be provided for you at the time of move-in.

Question 10

Do you offer moving services?

Accepted Answer

Unfortunately, we do not offer moving services. If you need a mover, our storage team is happy to recommend a reliable mover, for full details,

Question 11

How much does a single storage unit cost?

Accepted Answer

Storage unit prices vary based on where you live, availability, and other factors. To find the exact cost of the unit you want to rent check the facility page of your

Question 12

How big of a storage unit do I need?

Accepted Answer

Storage units vary in size and the last thing anyone wants is to buy a unit that is either too big for what they want to store, or worse, too small for the items they intend to store. Before committing to a storage unit, take a look at our

Question 13

Can I buy packing supplies at your facilities?

Accepted Answer

Absolutely! Stor All sells high-quality locks with a lifetime warranty at a discounted price, along with boxes, packing tape, and other

Question 14

Do you have outdoor storage for boats, rvs, and other vehicles?

Accepted Answer

Yes, we have space for boats, RV’s, commercial vehicles, semi-trailers, trucks, and cars at our

Question 15

Can I park inside my storage unit?

Accepted Answer

Question 16

What is climate controlled?

Accepted Answer

Climate control is a valuable feature for those who plan to store items that are sensitive to extreme temperature fluctuations. These units are kept at a stable temperature between 60 and 85 degrees throughout the year to prevent warping, cracking, melting, or chipping.

Question 17

Can I live in my storage unit?

Accepted Answer

Question 18

I have a different question. Can I contact you?

Accepted Answer

If you have a more specific question about self storage or didn’t find the answer you were looking for here, please feel free to give us a call. If you currently have a storage unit with us, you can also

Question 19

Who do I need to contact if I need a refund or want to cancel my lease?

Accepted Answer

Please reach out to your Stor All Property Manager for questions or concerns regarding refunds and/or cancellations.

Frequently Asked Questions